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bengreen1980
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Power levels keep dropping, connection fails

Hi all,

I've been with Virgin since November.

Every few days, on average, the connection drops. It's out for a few minutes, sometimes up to 10.

I've tried calling Virgin - so far that's been as helpful as a chocolate teapot.

What I have worked out is the power levels on the channels are dropping when I lose the connection. They are normally around 4 or 5, then this:

Virgin - channel power.PNG

 

Any advice?

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Z92
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Re: Power levels keep dropping, connection fails

Can you post the rest of the states? Copy and paste would better for this than more images. 

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bengreen1980
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Re: Power levels keep dropping, connection fails

Yes, next time it drops I'll grab a fresh set, during disconnect and after...

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