Hi, Can anybody from VM help please. The power adapter that came with my 360 box is the wrong size, the plug that should go into the back of the 360 box is too big (6mm diameter) it should be 4.5mm diameter. I contacted VM via live chat, said they would have one sent out, they sent me a remote control!
Doesn't surprise me in the slightest to be honest.
You are better going down the "HUB doesn't work, no lights, please replace" route. I know you only want the power supply but asking for the entire thing to be replaced is typically simpler and likely to at least get you the correct parts (well you might get another 360 with the wrong power supply, but at least you'll get a power supply...)