i’m in an apartment block where some apartments have Virgin media.
However; when I select my specific apartment I get a message that states virgin media is unavailable. I’ve tried next doors and it works.
Could someone help?
Happy to take a look.
I will send you a PM to get some more details.
Here to help! I'm a manager helping out whilst working from home. Find out more
Can you help me too?
Thank you for reaching out to us in our community and welcome, I am sorry to hear you have been advised the services aren't available even though there are ports in your property
What does it say on our Post Code checker?
What have our Sales team advised? if you haven't spoken to them you can contact them on 0800 183 1234.