on 12-08-2022 18:19
Where can I get a replacement power plug for the wall? Mine has stopped working, tried plugging Into different sockets and nothing. Had a look online and can't find any. Been without WiFi for about a week now.
on 12-08-2022 19:11
What is it a plug for?
on 16-08-2022 09:07
Hey @Taryn156, thanks for reaching out to us and a warm welcome to the Virgin Media forums.
I'm sorry to hear that the plug isn't working.
I will be able to assist you here and get you out a new plug.
Watch out for the purple envelope inviting you in for chat, I will be sending a private message to we can get this sorted 🙂
Kind regards.