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cavanagh71
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Plastic outdoor box cover

Who do I contact about obtaining a new outside cover for my virgin box and my elderly neighbour.Both covers have been damaged and the wires are visible.

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Anonymous
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Re: Plastic outdoor box cover

the account holders will need to call it in as a fault and VM will send an engineer to replace/repair them
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Ashleigh_C
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Re: Plastic outdoor box cover

Hi @cavangh71. 

 

Thank you so much for your post to our Community Forums and welcome! It's great to have you here! 

 

I'm so sorry to hear your outside box is damaged, can I ask if you are able to provide pictures of both the damaged box. I may be able to arrange an engineer visit for yourself via the forums if you still haven't had one booked? 

 

Thank you. 

Ash_C
Forum Team



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