Hi, I posted a thread about 14 months ago inquiring about lack of service to my property that has neighbours with VM
At the time, I was advised it was planned to be cabled in 18 months.
I was just wondering if I could get a quick update on this? I understand it is likely to have been pushed back.
Thanks for your time.
I have sent you a PM
Here to help! Im a Field Technician helping out from home.
Good Morning JoshG,
Have you been able to discuss your concern via our PM service with @BumbleVMTech?
If you do still require assistance, please drop a response below and we'll seek pick this up
Please could I get an update on this? Last update I had was a phone call to let me know a spotter would come to take a look.
I haven't heard back since. I would appreciate an update even if it's another 18 months or however long.
If you can private message me your full address including postcode I can take a look into this for you.
Here to help! I'm a technician helping out whilst working from home. Find out more
I did not get a response to my PM.
Did a spotter come? Is it still planned to be cabled, or not likely at this time?
Sorry to keep posting, is anyone able to give me an update on this? Is there any chance Virgin will come and connect us?
Same details as before, nearby neighbours have VM but our relatively newer build does not. I can see a VM wall box from my window.
Hi JoshG, sorry to hear you've been waiting for an update on this for so long. So we can try and push things along I'll contact you via PM to confirm a few details - please get back to me when you can and we'll take it from there.