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JoshG
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Planned cabling timescale update

Hi, I posted a thread about 14 months ago inquiring about lack of service to my property that has neighbours with VM

https://community.virginmedia.com/t5/Forum-Archive/New-postcode-not-in-VM-area-however-on-both-sides...

At the time, I was advised it was planned to be cabled in 18 months.

I was just wondering if I could get a quick update on this? I understand it is likely to have been pushed back.

Thanks for your time.

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BumbleVMTech
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Re: Planned cabling timescale update

I have sent you a PM

 

Regards

Rich


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David_Bn
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Re: Planned cabling timescale update

Good Morning JoshG,

 

Have you been able to discuss your concern via our PM service with @BumbleVMTech?

 

If you do still require assistance, please drop a response below and we'll seek pick this up

 

Kindest regards,

 

David_Bn

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JoshG
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Re: Planned cabling timescale update

Please could I get an update on this? Last update I had was a phone call to let me know a spotter would come to take a look.

I haven't heard back since. I would appreciate an update even if it's another 18 months or however long.

Thanks.

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Christy_D
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Re: Planned cabling timescale update

Good Evening,

If you can private message me your full address including postcode I can take a look into this for you.

Thanks

Christy


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JoshG
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Re: Planned cabling timescale update

Please could I get an update on this? Last update I had was a phone call to let me know a spotter would come to take a look.

I did not get a response to my PM.

Did a spotter come? Is it still planned to be cabled, or not likely at this time?

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JoshG
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Re: Planned cabling timescale update

Sorry to keep posting, is anyone able to give me an update on this? Is there any chance Virgin will come and connect us?

Same details as before, nearby neighbours have VM but our relatively newer build does not. I can see a VM wall box from my window.

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JoshG
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Re: Planned cabling timescale update

Is there any chance someone could get back to me on whether a spotter visited, and whether or not they believed it was feasible to get us connected in the future?
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Tom_F
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Re: Planned cabling timescale update

Hi JoshG, sorry to hear you've been waiting for an update on this for so long. So we can try and push things along I'll contact you via PM to confirm a few details - please get back to me when you can and we'll take it from there.

 

Tom 

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