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Mohsinbeg
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Permission from council to do external cable works

My installation date has been pushed back 2 weeks becuase they need permission from the council.

What is this permission for? 

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goslow
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Re: Permission from council to do external cable works

Sounds like VM have found a need to dig on the public road/footpath. They need council permission to do this. This is often due to the cable duct underground being blocked when they try to pull in a new cable. Could be other reasons too.

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Mohsinbeg
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Re: Permission from council to do external cable works

Why does it take 2 weeks? 

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nodrogd
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Re: Permission from council to do external cable works

VM need a work permit to be issued giving their contractors permission to dig up the pavement or road & alter or clear the street ducts. Two weeks is pretty good to get a permit issued. Some councils take 6 to 8 weeks to issue non emergency permits.

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Mohsinbeg
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Re: Permission from council to do external cable works

Why does it take 2 weeks?

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nodrogd
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Re: Permission from council to do external cable works

See my answer above.

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goslow
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Re: Permission from council to do external cable works


@Mohsinbeg wrote:

Why does it take 2 weeks? 


Might depend on how long it takes the council to process the request or might be due to availability of VM teams/sub-contractors to do the digging part or a combination of the two.

Mohsinbeg
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Re: Permission from council to do external cable works

How do I know it won't get pushed back again? 

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goslow
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Re: Permission from council to do external cable works


@Mohsinbeg wrote:

How do I know it won't get pushed back again? 


Unfortunately, there is no way of telling. If you browse through past topics on these forums you can find some cases which drag on for weeks and weeks with dates being pushed back again and again.

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Re: Permission from council to do external cable works

Hey @Mohsinbeg,

 

Thanks for taking the time to post on our forums.

 

I'm really sorry to hear that your install has been delayed, I have been able to locate your account via your community profile and can see that we are waiting for the permit to be approved and have scheduled the appointment for the next available date.

 

 

Unfortunately we cannot guarantee that this appointment will go ahead until your local council approve the permit, the team will be in touch with you if anything changes.

 

Regards,

Steven_L

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