Menu
Reply
Mayfield91
  • 1
  • 0
  • 0
Joining in
139 Views
Message 1 of 2
Flag for a moderator

Password and connections

We have attempted the following ,

Visited http://192.168.0.1
Entered the settings password
Did not work
Performed a factory reset on the hub.
Turned off for 60 seconds.
Did not work.
We require access to change the WiFi password
Please advice or send a replacement hub

Tags (1)
0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.95K
Alessandro Volta
117 Views
Message 2 of 2
Flag for a moderator

Re: Password and connections

Factory reset the Hub using this exact method ...

DO NOT DO THIS if the password on the base of the Hub is not legible or missing.

Instructions for Hub 3

Disconnect all unneeded ethernet cables from the rear of the Hub.

With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply