Package order place and 2 orders showing up with 1 date changing.
3 weeks ago
I recently placed an order and my installation date was set for the 23rd of February. When checking under orders I saw 2 placed 1 with my installation date for 23rd of February between 8AM-1PMand 1 that showed a date that changed between the times of 8AM-6PM. After some online research I found out that is the day they set up the cable to the premises and after 2 visits this week the date of the installation order of cable to premises now says 24th of February which is obviously after the technicians is supposed it visit. Is this normal ?