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davidc20
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Outside virgin media cable box / cover is broken

on ‎05-04-2022 17:34

Hi

The outside virgin media cable box / cover is broken. This means the wiring is exposed to the elements. It has been like this for a while since we had a bad storm and needs replacing. I couldn't find anywhere on the Virgin Media help site to request a replacement - how do we go about arranging this please?

Thanks

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Tudor
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Re: Outside virgin media cable box / cover is broken

on ‎05-04-2022 17:57

Post a photo and 

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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