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Outside cable moving

Clare66
Joining in

on ‎07-09-2021 17:46

  • We are renovating our house and need to move the cable outside that comes from the road to the house . Who do I speak to ? 
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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

‎07-09-2021 18:45 - edited ‎07-09-2021 18:46

Do you need the box moving too?  Call the usual customer service number. There is a £25 charge for this work


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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David_Bn
Forum Team
Forum Team

on ‎10-09-2021 15:51

Thanks for your post on our Community Forums @Clare66, and a very warm welcome to you

 

Do please feel free to come back to us if you need any assistance from us here on the Forums, if required, we can book this in for a customer once data protection has been passed via our private messaging service

 

Kindest regards,

David_Bn

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