Menu
Reply
PatMc1
  • 3
  • 0
  • 0
Joining in
125 Views
Message 1 of 6
Flag for a moderator

Outside cable cut

  • The cable under the garden has been severed due to gardening work. I'm an elderly lady and rely on my phone and internet more than ever now to stay in touch with family.can anyone please help.thank you
0 Kudos
Reply
apcyberax
  • 33.46K
  • 1.87K
  • 5.95K
Very Insightful Person
Very Insightful Person
122 Views
Message 2 of 6
Flag for a moderator

Re: Outside cable cut

it can take VM about a week to reply here and they can arrange an engineer.
It may be faster to try and call in and report it
0 Kudos
Reply
PatMc1
  • 3
  • 0
  • 0
Joining in
119 Views
Message 3 of 6
Flag for a moderator

Re: Outside cable cut

Thank you for replying, unfortunately the contact number just says they are busy and to call another time,not even an option to just hold,my son in law tried Twitter but it didn't help either. I'll keep trying though. Hoping one of them will get a response.

0 Kudos
Reply
apcyberax
  • 33.46K
  • 1.87K
  • 5.95K
Very Insightful Person
Very Insightful Person
100 Views
Message 4 of 6
Flag for a moderator

Re: Outside cable cut

keep checking back. I have a feeling it won't take a week for a reply 😉
0 Kudos
Reply
PatMc1
  • 3
  • 0
  • 0
Joining in
95 Views
Message 5 of 6
Flag for a moderator

Re: Outside cable cut

Here's hoping! Thanks again.

0 Kudos
Reply
Alex_RM
  • 4K
  • 229
  • 304
Forum Team
Forum Team
42 Views
Message 6 of 6
Flag for a moderator

Re: Outside cable cut

Hi PatMc1,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear your cables been cut, I've been able to locate your account using your forum details however and can see you've been able to arrange a technician yourself 🙂

 

Let us know if you do need anything else.

 

Alex_Rm

0 Kudos
Reply