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Outside cable cover has been damaged

pmountford
Joining in

20230713_093151.JPG

Seems my box has been damaged, is it possible to get it replaced without the other cables being damaged as they are still in use. The virgin cable is the one running vertically in the middle of the picture.

1 ACCEPTED SOLUTION

Accepted Solutions

Robert_P
Forum Team
Forum Team

Hello pmountford

 

Sorry to hear of the damaged Omni Box and cable outside your property, we appreciate you raising this via the forums.

 

We're happy to help with this and I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

 

Rob

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2 REPLIES 2

Robert_P
Forum Team
Forum Team

Hello pmountford

 

Sorry to hear of the damaged Omni Box and cable outside your property, we appreciate you raising this via the forums.

 

We're happy to help with this and I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

 

Rob

pmountford
Joining in

All been solved and really quickly, thanks!