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Zee27
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Outside cable box broken cable wires exposed

I moved into a flats which used to have Virgin cable TV I think or I'm not an existing customer, but the brown cable box on the front of the flat is missing the front and hanging off the wall with wires exposed. I'd like to find a way to either remove these, or cover them up with a new box. The wider cable coming off it is a bit of a trip hazard. Thanks.

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MikeRobbo
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Alessandro Volta
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Re: Outside cable box broken cable wires exposed

Can you post a photo or two of the damaged box and the trip hazard.

A Forum VM Staff member should come along and get more details from you if they need them.


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Zee27
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Re: Outside cable box broken cable wires exposed

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Zee27
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Re: Outside cable box broken cable wires exposed

CEE16C5D-8787-4845-B17E-92E45DB97CD2.jpeg

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Zee27
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Re: Outside cable box broken cable wires exposed

09FD9EB4-F6E9-4BD6-B6FD-1F07CABF98F9.jpeg

980AF716-3987-4F26-8182-DE81D4D0D4CE.jpeg

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Steven_L
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Re: Outside cable box broken cable wires exposed

Hey Zee27,

 

I can look into this for you but would need to take a few details via a private message, so that we can arrange with the team to get this box fixed or removed from the wall.

 

I will drop a private message over in a moment, so that I can collect your details.

 

Regards

Steven_L

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Steven_L
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Re: Outside cable box broken cable wires exposed

Thanks for confirming your details in the private message, I have passed this onto the team to look into and they will should be in touch soon to arrange a time to come out and fix the omni- box.

 

 

Regards

Steven_L

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Zee27
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Re: Outside cable box broken cable wires exposed

Thank You Steven. The issue has been resolved a lovely gentleman from virgin has come and fixed the box. 

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