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NSmedia
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Outside box cover missing

Hello unfortunately due to the bad weather my cover outside has gone missing, can this be replaced easily as I worried about the connection being lost completely.

I saw there were quite a few people with the same issue I was just wondering how quickly this got sorted and if anyone had issues with their connection.

Kind regards,

N

 

 

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lotharmat
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Re: Outside box cover missing

I think they seem to get picked up and fixed pretty quickly!



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Hub 3 - Modem Mode - TP-Link Archer C7

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Lee_R
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Re: Outside box cover missing

Hi @NSmedia thanks for posting and welcome to our community.

I am sorry to hear that your box is currently exposed to the elements.  I am going to send you a quick private message.  Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R

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Lee_R
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Re: Outside box cover missing

Hi @NSmedia

I have actioned your request.  Please sign into your online account to verify your appointment.  If it is not convenient, please do get back to me.

Regards


Lee

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NSmedia
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Re: Outside box cover missing

Hello Lee I have logged in to my account but there is nothing to verify? When would this appointment be and do I need to be present if it's simply outside as I work full time in NHS only day off is Sunday or bank holiday Monday.

 

 

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Lee_R
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Re: Outside box cover missing

Hi @NSmedia

It's not essential that you're home for the job required.  Happy to advise you in private message if you wish?

Regards

 

Lee

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