Outside Cable Box

[springvalleyred]

The box on my outside wall is broken, it has been removed by engineers over the years and the last time it was secured back on with gaffer tape which is no longer doing the job, can you obtain a replacement box?

[Adduxi · Accepted solution]

Post a photo to allow VM to assess the parts needed.

Wait here a couple of days and a VM Mod will pick this up and arrange.

[springvalleyred]

 

[Paulina_Z]

Hi @springvalleyred,

Welcome to our Community Forums! Thank you for your public post and I'm sorry to see that your external Omni Box is damaged! I'll be more than happy to look into this for you.

I'll send you a Private Message to confirm a few details and to arrange for a technician appointment to rectify this. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.