Hi @Amysharlott,
Welcome back to our Community Forums! Thank you for your enquiry and I'm sorry to hear that our Services are not currently available at your property.
Have you been able to take a look at our Post Code Checker? What does it advise?
You can always get in touch with our Sales team to discuss this a little further by calling 0800 183 1234.
Please keep us updated if you need any further help.
Thanks! 🙂