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Ordered a self install kit but realised no wall sockets??

Joining in

I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? 


Trouble shooter

Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation.

Forum Team
Forum Team

Hi Farhaan101, 

Thanks for your post and a big welcome to the Community. It's great having you on board.

We're sorry to hear that there are no wall sockets in your property. This is something we can certainly get changed over to a manned install for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow me to do this with you in a private space. Just click on the little envelope at the top right-hand side of the page to access your inbox.

Speak soon 😊

Forum Team

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