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Ordered a new quickstart for today,still hasn't arrived.

St33B
Joining in

Hi all,

I've ordered a quickstart that should've been delivered today,no sign and no message confirming a delivery date,just the pre contract documents.

Any advice as to who to call?

Thanks

3 REPLIES 3

VM-Jon
Problem sorter

Hi @St33B 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


Lee_R
Forum Team
Forum Team

Hi @St33B thanks for posting.

Sorry to hear that you've not received your packaging.  I cannot tell if you have responded to my colleague, so I am also going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

St33B
Joining in

All sorted now cheers guys,spoke to a member of your sales team earlier today,router is coming tomorrow.

Thanks for your help,stay classy.