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jeremyo2
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Order "dispatched" and arriving in two weeks, can't track on yodel no tracking ID

We ordered a quickstart hub and it was delayed to 2 weeks, we called to ask if it can be rescheduled since we'll have no internet for 2 weeks.

VM Customer service said it's been dispatched and so we have to call yodel even though we don't have a tracking ID because they said they will ask for our account number.

I called yodel and they asked for tracking ID, I didn't have one, they asked for my name and delivery post code, they still couldn't find the parcel!

 

 

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Christy_D
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Re: Order "dispatched" and arriving in two weeks, can't track on yodel no tracking ID

Hi there,

Let me take a look at this for you.

I'll pop you a private message to take some private details

Thanks for your post.

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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