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winstainforth
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Only flat in block who can’t get virgin.

So I'm in a fairly unique situation.

I'm hoping to get the virgin can offer, but I'm currently entirely unable to make an order.

I'm in a block of flats with coaxial cable running to each flat. Several other flats in the block have had a Virgin set up. I have no reason to believe my flat would be the exception. 

When I attempt to order a package, my address doesn't appear on the list of addresses exposed by the post code (though a flat in my block does appear!), if I enter the address manually, I'm taken to a form regarding an engineer checking the property for service.

Not sure why I’m the only flat who is unable to get virgin, as everyone else can? 

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Christy_D
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Re: Only flat in block who can’t get virgin.

Hello

Thanks for your post and welcome to the community. 

I'd be more than happy to assist with this query and see what we can do for you. 

I will send you a private message for your details as there may be more to it and this is why its missing off the system

Many thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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