Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Omnibox damaged

Xanderinternet
Joining in

on ‎06-04-2023 10:01

Hi,

I walked outside the house this morning and the panel door seems to have been kicked open by vandals. The internet still seems to be running but would like the panel front repaired/checked.

Kind regards,20230406_093736.jpg

Alex

0 Kudos
5 REPLIES 5

Adduxi
Very Insightful Person
Very Insightful Person

on ‎06-04-2023 12:54

Looks as if that cover will click back into place if you push the top back on?  There is no dangerous voltage in the cables, so it's quite safe.

If not, wait here a day or two and a VM Mod will pick this up and arrange.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

jka94036
Superfast
In response to Adduxi

on ‎07-04-2023 09:37

The cover on mine used to fall off occasionally, but fixed with a zippy tie 

Xanderinternet
Joining in
In response to Adduxi

on ‎07-04-2023 10:04

Hi,

Thanks for your response, I checked yesterday but the plastic clip (not shown in image) is broken so it cannot be clipped back on.
0 Kudos

Xanderinternet
Joining in
In response to jka94036

on ‎07-04-2023 10:04

Thanks might try that temporarily!
0 Kudos

John_GS
Forum Team
Forum Team
In response to Xanderinternet

on ‎10-04-2023 14:35

Hi @Xanderinternet 

Thanks for posting and welcome to the community.

Sorry to hear of the omnibox issue. 

I will send you a PM now to book in a tech visit. 

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Top