Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We can see that my colleague already replied to you via your other thread and has picked this up for you.
Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.
If you need further help, just reply to the PM Nat has sent you 🙂
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