Virgin Media Community

[Paudeleke]

Can I get my telewest wall socket replaced pleases my round QuickStart wire keeps coming out of the hexagon (I think) insert. Now it won’t go in anymore.

[Z92]

Can you remove the plastic cover? Inside should be the connector you need to connect to, that could be temporary fix until you can acquire a suitable engineer to replace the plastic box. 

[Paudeleke]

Thank you, I just used a crowbar to break the wall socket and unscrewed the previous connector. All good for now.