Received my quick start box on Friday but unfortunately it seems like I have an old wall socket.
I have managed to get my Bband working by plugging my router straight into an existing cable that was already there but have had no success using the new cables supplied even tho I have tried various combinations.
I'm not sure whether someone can advise or whether I need an engineer.
difficult to know - there is a splitter and an isolator and what looks like an attenuator - the combination will be affecting the input levels which may be why it works with them all in circuit - post some levels from the hub with and without the bits
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labeled - upstream - downstream
if its not how you want things and it certainly looks as thought it need tidying up then book a tech and let them sort it as you want it