Virgin Media Community

[Chrismc91]

Hi so recently signed up for 1gig wifi now they said i had a line already in but upon checking i have these 2 lines running in but directly from outside it has 2 split coaxle lines running from it from experience the tv and broadband run off the same lines but normally there is a white box on the wall which i cant find at this address wondering will the internet work running off one of these lines ? 

 

[Chrismc91]

 

[John_GS]

Hi @Chrismc91 

Thanks for posting and welcome back to the community.

Sorry for the confusion over the Self-Install. I can see you've already spoke to the team and booked a manned install visit to sort this out. Please let us know how it goes.

Best wishes.

[kevin1988]

The look very like Sky satellite cables as they use these plastic covered f connectors now.