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Oder confirmation

Mccrory92
Joining in

on ‎24-09-2023 13:52

Hi i need help iv order just broadband iv got pre contract and email to say the next step is to confim my delivery date but iv bot heard anything and my date os coming soon for when they sed it would be delivered i need to help woth this

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2 REPLIES 2

VM-Jon
Problem sorter

on ‎24-09-2023 19:04

Hi @Mccrory92 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Kath_F
Forum Team
Forum Team

on ‎26-09-2023 19:22

Hi Mccroy92, 

Thanks for taking the time to reach out to us in the Community. We're sorry to hear you've had some issues since joining. 

I can see Jon has offered help and support and that you are in a private message conversation with another colleague too. I'll leave you in their capable hands. 

If you need anything else, let us know. 

Thanks, 

Kath_F ✨
Forum Team

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