on 01-01-2023 12:32
Hi
So I’ve been (awhile ago) looking to get Virgin but there’s no availability in my area.
but I’ve noticed there’s Nynex UG cable and DPs but this doesn’t fully go down my road. It’s at the start o my estate; just find it odd that the area didn’t have full installation at the time.
Are there any plans to fully complete the install?
Postcode
BB55DG
Ive been told to post this here by Virgin Media support.
01-01-2023 23:01 - edited 01-01-2023 23:02
Nynex was one of many cable companies that either merged or went bust with abandoned cable builds in the late 1990s. In some areas VM has decided to overbuild these networks with full fibre, which while expensive (the abandoned ducting has to be altered) has proved successful. There looks to be many abandoned sections near you, plus estates that were built post 1990, where the developers have decided not to install VM ducts (which are done at the builder’s expense).
Even if VM decided to infill, I think you would be in for a long wait.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-01-2023 16:33
on 04-01-2023 17:36
Hi there @Joet95
Thank you so much for your post and welcome to the community forums, it's great to have you here.
We are so sorry to hear that we are not yet available in your area but we would be happy to fill out a form and have the relevant teams reach out to you to discuss.
I'll pop you over a PM now so we can look into this, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thank you.