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Number has not been ported

Frogprince
Tuning in

Activation date was 21/8 but due to error it was 23/8 when the connection was live.

Been waiting for a message or anything to inform the number has been ported but not had anything wich seems to be the norm with VM. The old number still rings the bt line.

2 REPLIES 2

Frogprince
Tuning in

Dates on above should read 21/8 ans 23/8

Zach_R
Forum Team
Forum Team

Hi @Frogprince,

Thank you for your posts and welcome back to our community forums. We're here to help.

I'm so sorry to hear that there's a complication regarding a number port after activation has completed.

I can see from the other thread you made about activation that one of my colleagues invited you into a private so they could investigate and assist you further. If you haven't done so already then please respond to the last message that's been sent to you about that and they'll respond to assist you further ASAP.

Thanks,


Zach - Forum Team
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