Not sure what's happening with my broadband delivery

[CiaranGausden]

After ordering the broadband package on the 31st of August I have still only received a confirmation email but I still haven't received the welcome email  that apparently givese the details to create an account and the delivery has also missed the selected day.

[VM-Jon]

Hi @CiaranGausden 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon