Not have wall socket

[Kecia]

Hi!!!? I moved into this house and there is no socket in the wall because this house has been completely remodeled. I need engineer. 

Thank

 

you 

[nodrogd]

That is a multicore phone cable anyway. Virgin don't use phone cables, they use coaxial cables similar to that used with TV antenna feeds.

[Kecia]

Can anyone here help me find an engineer, thanks

[goslow]

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@Kecia wrote:

Can anyone here help me find an engineer, thanks

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If you wait here, one of the VM forum team should reply within a few days and arrange one for you.

May possibly be quicker to phone VM and request one.

[Natalie_L]

Hi Kecia, 

Welcome to the Community and thank you for posting. 

I am very sorry to hear you have not been able to complete your self installation, we will be able to help. 

You will need to have a technician visit to get this completed so I am going to need to take a few details via private message. 

I'll pop this over to the purple envelope on the top right of this page and we can go from there. 

Speak soon,