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Noone answer

fedupofwithcrap
Tuning in

One hour listening to rubbish music just to be told no one to take you call please call back later

Virgin media are a joke

8 REPLIES 8

carl_pearce
Community elder

Try at 8am when the lines open.

Cardiffman282
Super solver

If you are a new customer/applicant think very carefully if you want 18 months of this and use your 14 day cooling off period as required. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

funny

jpeg1
Alessandro Volta

It's not funny at all when you hsve no broadband and VM won't respond. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.


@fedupofwithcrap wrote:

funny


Funny?

It's the best time to phone, hence the suggestion.

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @fedupofwithcrap 

 

Thanks for posting on our community forum and sorry to hear about this. 

 

Have you managed to speak with our team? May I ask what it was you were looking to contact the team around?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


I could not make outgoing calls via my landline I was told there was no fault

only I had been switched to fibre but not told, It is now sorted new hub and land line working

Sabrina_B
Forum Team
Forum Team

Hi @fedupofwithcrap 👋.

Thanks for the update. Glad to hear that everything is now working.

Sabrina