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chloe1999
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No where to plug splitter

I got quick install and I’ve moved into the flat but there’s no where to plug in the broadband splitter on my wall. I’m so a confused otherwise I would have book an engineer at check out. How do I get an engineer out after it’s come? I’m without wifi and I’m so stressed. It’s my first ever flat.

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carl_pearce
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Re: No where to plug splitter


@chloe1999 wrote:

I got quick install and I’ve moved into the flat but there’s no where to plug in the broadband splitter on my wall. I’m so a confused otherwise I would have book an engineer at check out. How do I get an engineer out after it’s come? I’m without wifi and I’m so stressed. It’s my first ever flat.


Are there any cables that look like the below?

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chloe1999
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Re: No where to plug splitter

Hi, I haven’t been able to find any in my flat. The only things I have are a place for FM and TV but nothing like that. 

 

thank you

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carl_pearce
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Re: No where to plug splitter


@chloe1999 wrote:

Hi, I haven’t been able to find any in my flat. The only things I have are a place for FM and TV but nothing like that. 

 

thank you


It's just that VM wouldn't normally send out a self install kit unless the service was previously used at the residence.

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Ernie_C
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Re: No where to plug splitter

Plug it into the one marked TV.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Travis_M
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Re: No where to plug splitter

Hi @chloe1999

 

Thanks for posting on our community forum!

 

Have you been able to sort this out now? Are your services up and running?

 

Regards

Travis_M
Forum Team



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