Virgin Media Community

[ki3885036]

It's been over 6/7 months my Wi-Fi has been installed. But I didn't get any welcome letter or any kind of email from virgin media. That's why I can't even sign in to my account as it requires account number.

[Laurie_C]

Hi ki3885036,

Thanks for getting in touch, and welcome to the Community Forum. I'd be more than happy to help you with your problem today.

I'll just need to confirm some details with you via Private Message. Please look out for a purple envelope in the top right corner of your screen.

Kind regards,

Laurie

[ki3885036]

Yes sure

[Laurie_C]

Hi ki3885036,

Apologies, that original private message didn't send. I've sent you through a message now, please look out for a purple envelope in the top right corner of your screen.

Thanks,

Laurie