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ki3885036
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No welcome letter or email

It's been over 6/7 months my Wi-Fi has been installed. But I didn't get any welcome letter or any kind of email from virgin media. That's why I can't even sign in to my account as it requires account number.

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Laurie_C
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Re: No welcome letter or email

Hi ki3885036,

 

Thanks for getting in touch, and welcome to the Community Forum. I'd be more than happy to help you with your problem today.

 

I'll just need to confirm some details with you via Private Message. Please look out for a purple envelope in the top right corner of your screen.

 

Kind regards,

Laurie

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ki3885036
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Re: No welcome letter or email

Yes sure

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Laurie_C
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Re: No welcome letter or email

Hi ki3885036,


Apologies, that original private message didn't send. I've sent you through a message now, please look out for a purple envelope in the top right corner of your screen.

 

Thanks,

Laurie

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