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matts95
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No welcome email or pack

I started a switch to virgin media a couple of weeks ago now and I haven’t yet received a welcome email or welcome pack with my account number.

when will I receive these?

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VM-Jon
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Re: No welcome email or pack

Hi @matts95 

Thank you for reaching out to us here, please can I ask if you are already connected? As your installation taken place?

thank you

Jon


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