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meganrose997
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No welcome email or delivery details

I purchased a broadband package for my new house with QuickStart. It is meant to be delivered today but I've received no tracking details from Virgin or Yodel. I also don't have a welcome email with any account details. I work from home so need the internet sorted asap.

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Christy_D
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Re: No welcome email or delivery details

Good afternoon, 

Thanks for reaching out to us and apologies that you haven’t received any details yet regarding your order. 

I can check this for you, so I will need to take a few details via private message. Please keep an eye on your purple envelope for my private message.

Thanks,

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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