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No welcome email and QuickStart pack

Hi everyone, 

Hope everyone is safe. 

I haven't receive a welcome email or news from my QuickStart pack. I know times are difficult but I would like to just where it is. 

Thank you very much. 

 

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Message 2 of 11
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Re: No welcome email and QuickStart pack

Hi Nico2203,

 

Thanks for your post and getting in touch with the Community Forums. When did you sign up with us?

 

Cheers,

Corey C

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Message 3 of 11
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Re: No welcome email and QuickStart pack

Hi Corey, 

I passed it 7 days ago 😀

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Message 4 of 11
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Re: No welcome email and QuickStart pack

Hi Hi Nico2203,

 

I'll send you a PM shortly so that I can have a look at things for you. 

 

Cheers,

Corey C.

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Message 5 of 11
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Re: No welcome email and QuickStart pack

Yeah great, thank you! 

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Message 6 of 11
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Re: No welcome email and QuickStart pack

Hello sorry, I am having the same issue. 

I am due to have a QuickStart order delivered to a Collect+ store - Monday 6th April.

I guess this will not happen but i will need this ASAP, what is happening regarding this?

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Message 7 of 11
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Re: No welcome email and QuickStart pack

Hi

No problem solved yet 😔. I send a last message with asking them to cancel it or deliver it to my home. Now delivery to your house is free. 

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Message 8 of 11
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Re: No welcome email and QuickStart pack

Same issue here. Tried live chat and waited for your on the phone with no reply ... I signed un the 24th..... I need to access interned for work badly ...

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Message 9 of 11
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Re: No welcome email and QuickStart pack

Let me know if you have any luck getting in touch with someone

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Message 10 of 11
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Re: No welcome email and QuickStart pack

Hi Corey c,

Any chance you could help me as well with the same issue?

Thank you!!!

Elisa

 

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