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LKV92
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No welcome email after 10 days

Hello! I submitted my broadband order 10 days ago, requesting the activation on 20th May. I am a bit worried as I only received one email called "Your Virgin Media order" , stating "You'll receive an email from us shortly with a link to your contract. This is a digital document and has details of your package, plus important legal terms and conditions"

I still haven't received this email with my contract and details, is this normal? Should I expect delays?

Thank you

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Christy_D
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Re: No welcome email after 10 days

Hi there

Let me check for you

I will pop you a private message to take some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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