Hello! I submitted my broadband order 10 days ago, requesting the activation on 20th May. I am a bit worried as I only received one email called "Your Virgin Media order" , stating "You'll receive an email from us shortly with a link to your contract. This is a digital document and has details of your package, plus important legal terms and conditions"
I still haven't received this email with my contract and details, is this normal? Should I expect delays?