No welcome email, account no. Etc

[gammon531]

Hello,

I recieved the pre-contract documents for my broadband last week however have not recieved anymore updates, welcome emails etc- can anyone help?

thanks

[VM-Jon]

Hi @gammon531 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon