Virgin Media Community

[charleslebrun]

As per many on this forum, I have signed up to a Virign Media wifi package (M100 Fibre Broadband), recieved the email confirming an installation date and then... nothing.

It has now been 10 days since my given installation date and I have recieved zero correspondence from Virgin - and of course I can't speak to Virgin because no account number/contract has been sent.

Any help in sorting this ASAP would be very much appreciated. 

[Christy_D]

Good afternoon,

Sorry to hear you have had no correspondence yet regarding your order.

I will be more than happy to take a look into this right away for you. I’ll pop over a private message to take some details.

Thanks,

Christy