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No wall socket

charliestanford
Joining in

I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white cable, not sure what to do...

2 REPLIES 2

carl_pearce
Community elder

Do you have a VM/Telewest box on the outside of your home?

Is there any cabling on the inside of your home, around the same area as the box on the outside, that looks like:

 

Ayisha_B
Forum Team
Forum Team

Hi @charliestanford 👋,

A warm welcome to our Community Forums and thanks for your post. 

If there's no wall socket, we would need to arrange a manned install for you. 

I'll pop you a PM 📩 now to help further.

Thanks

Ayisha_B
Forum Team

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