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No wall socket

geokgeorge
Joining in

on ‎06-06-2022 21:19

I have received my quick start kit today but I don't have wall socket. What should I do to get it fixed?

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎06-06-2022 21:22

Firstly check the outside VM box and see if you can trace where the wire goes from it. Not all installations have an internal box, some just have a wire coming out of the wall.

If not successfully then Call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Kain_W
Forum Team (Retired)
Forum Team (Retired)

on ‎09-06-2022 09:45

Hi there geokgeorge,

Welcome to the community!

From checking our service I can see that a technician appointment is booked, do let us know if you have any further issues.

Take care,

Kain
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