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Debbieta
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No wall socket

My starter kit has arrived today but I dont have a virgin wall socket and cant see where to get any support. Please help 

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-tony-
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Re: No wall socket

start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box

if they have allowed quick start there has been a previous install there

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Debbieta
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Re: No wall socket

There is a brown box outside and a little white box on the inside wall but nowhere to plug any cables in 

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JitteryPinger
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Re: No wall socket

Should be a connection in the bottom like in the following picture

Broadband

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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JitteryPinger
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Re: No wall socket


@-tony- wrote:

if they have allowed quick start there has been a previous install there


To be honest I've been seeing people getting quick start and the available outlets being from the 90s.... don't seem quite right to me.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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-tony-
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Re: No wall socket


@JitteryPinger wrote:

@-tony- wrote:

if they have allowed quick start there has been a previous install there


To be honest I've been seeing people getting quick start and the available outlets being from the 90s.... don't seem quite right to me.


why not - if someone was to do a quick start here sometime in the future then the box would be from the 90's - it works today and there is no reason to assume it would not work tomorrow or in the future

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Tudor
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Re: No wall socket

Some of my Ethernet cables are AT&T Cat5 from the 90’s and they are still going strong at 1G.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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