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No wall socket

Hi, 

I’ve just got my QuickStart pack but I cannot connect it. I found something that I think is an outside wall socket but it looks like it’s not gonna work 🙄

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Superfast
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Re: No wall socket

Picture?

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Re: No wall socket

7452D8CE-F00A-4405-8BD8-C52CBF2C6F5C.jpeg

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Re: No wall socket

E2E97322-1F33-4DCC-ADC1-058064958D30.jpeg

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Very Insightful Person
Very Insightful Person
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Re: No wall socket

that looks more for antenna, or that cable feeding in from the box external?

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Re: No wall socket

To be fair I can’t really tell where the cable from the outside box is going but that is the only one getting thru any walls in the house

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Forum Team
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Re: No wall socket

Hi Marina,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you haven't got a connection to plug in your services.

 

I can see you have contacted us and we have arranged a technician to get this resolved for you.

 

Regards

 

Paul.

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