Recently received a Quickstart box but I cannot find the wall socket. I thought you had to have a wall socket there previously or Virgin couldn't send a Quickstart box?
Would there be a hidden socket somewhere?
All the best,
On the outside wall there should be a termination box coloured grey or brown, and opposite it on the inside wall should be the socket, although sometimes there's just a cable poking through the wall.
There’s no box at all, have searched high and low. Assumed I couldn’t order QuickStart without it (as VM keep a record) but I can’t find anything. Feel a bit stupid.
Call VM for a manned installation, this will be free.
Have done now, thank you!