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Alexsym
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No wall socket

Hi, 

Recently received a Quickstart box but I cannot find the wall socket. I thought you had to have a wall socket there previously or Virgin couldn't send a Quickstart box? 

Would there be a hidden socket somewhere? 

 

All the best, 

Alex 

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Roger_Gooner
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Re: No wall socket

On the outside wall there should be a termination box coloured grey or brown, and opposite it on the inside wall should be the socket, although sometimes there's just a cable poking through the wall.

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Alexsym
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Re: No wall socket

There’s no box at all, have searched high and low. Assumed I couldn’t order QuickStart without it (as VM keep a record) but I can’t find anything. Feel a bit stupid. 

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Roger_Gooner
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Re: No wall socket

Call VM for a manned installation, this will be free.

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
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Alexsym
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Re: No wall socket

Have done now, thank you! 

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