My new property doesn’t seem to have a Virgin media box with an antenna port, I only see to have an open reach master socket 5c equipped with Ethernet and phone port, how can I set my WiFi up? Thank you in advance!
VM only provide quick start if the address has previously had a service. Some previous occupiers remove the wall box, just leaving a trailing wire & connector visible.
Also have a look outside for the incoming feed, which is usually a “shotgun barrel” type cable with coax & phone combined into a brown or grey wall box, from which cables go straight through the wall or exit to other entry points. If you cannot find any of this then a full two-stage install is required with a cabinet drop repull plus internals.
VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993
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