I am new to virgin broadband and set up to self install. I have no vrgin socket that i can find. I have a grey box outside and have followed all wires but nothing works.
Thanks in advance for any help
@Shell243 wrote:Hi allI am new to virgin broadband and set up to self install. I have no vrgin socket that i can find. I have a grey box outside and have followed all wires but nothing works.Thanks in advance for any help
Have you found the cable inside? There may not be a socket, but just the cable. Can you post a picture of your findings?
Thanks for reaching out to us and welcome to both our community and Virgin Media, I am sorry to hear you aren't able to install your services due to having no wall socket.
I have had a look our end and it looks like you have already spoken to us and no longer need support getting this resolved, if this isn't the case please let us know.
@Paul_DN wrote:Hi Adduxi,<snip>
LOL Paul , it's not me with the issue, it's Shell243 🙂
Sorry got a little confused, thanks for putting me right.