I received a virgin media quickstart box today with my new broadband, but I did not realise i needed a new wall socket installed. If any virgin media staff could put me in contact with someone to arrange an engineer visit for this installation that would be great 🙂
My apologies for the delayed reply. I can see from checking the system you've spoke to the team and had an engineer visit. I hope everything is sorted but do let me know if you need further assistance.