Hi there,
I have just moved into a new rental property and I was told the previous tenants were using Virgin Media broadband. I checked online and Virgin told me that indeed, all I needed to do was order a Quickstart kit and I would be up and running in days! That I didn't even need to book an engineer. Alas, now that the new router has arrived I cannot find the Virgin Media Wall socket I am supposed to connect it to.
Most other houses on my street have a Virgin Media Box on the wall by their front doors but not me. I cannot find anything inside or outside the house to indicate Virgin has ever been installed in this house.
So how can I please book an engineer to come and fix this for me?
Thank you
(p.s. I haven't been able to get through to anyone on the phone)
(p.p.s- I've almost run out of 4G and need an internet connection pronto for work!)